Assist Message is a powerful tool to bring your library to the patron workflow, delivering relevant communications from your library to patrons visiting a website.
To streamline the set-up process, we provide Assist Message templates for all Lean Library customers. These pre-configured, fully customisable messages can be deployed efficiently, delivering valuable information and guidance to the most popular websites visited by patrons.
How to use Assist Message Templates
- In the Lean Library Dashboard, select Assist.
- From the two tabs available at the top of the screen, select Templates. This will display a list of all available templates and the URLs they pertain to.
- Use the Categories dropdown to filter this list by package.
- To review an Assist Message Template, click the eye (👁) icon to the right the your selected message.
- Should you wish to create an Assist Message based on this template, click Use Template. You can then make any edits necessary before saving it. For more information on Assist Message settings, please visit this support article.
- Click "Save".