If your Lean Library extension is inactive on Chrome browser, it might be due to a temporary issue we experienced.
If your extension is still unresponsive, we would suggest you follow the below steps to make sure your extension is active.
- Please click on the Extensions (puzzle piece) button on the right top of your browser
- Click on the "Pin" in front of your Lean Library extension.
- Please see the LL icon next to the Extension icon.
- Please click the LL icon to open the Lean Library extension. If you see the default screen as below, your extension is inactive.
- Please click on the “Select institute” menu and search your institute name.
- This will reactivate your extension. Please contact support@leanlibrary.com if you are still experiencing difficulties.